Help for technical issues on Canada PR status portal
Reset a password
IRCC will send you a temporary password valid for 14 days to your email address. If this password expires, or you forget a password, you can reset it through the link in the portal.
Supported browsers and devices
You can access the portal using
It works on mobile devices and desktop/PC.
Canada PR status portal system briefly needs access to your photo library so you can select the photo you want to upload to the portal. This access won’t give IRCC the ability to go through your photo library, or access it for any other purpose.