On any given day in downtown Toronto, you’ll see a flurry of bike couriers peddling their way through traffic, bags strapped to their backs, on their way to deliver your next meal.
Food delivery apps operate in nearly every Canadian city and they’re changing the way we eat by offering convenient access to a wider range of takeout options. A few taps on your phone and food from your favourite restaurant will be delivered to your door.
But if those couriers get hurt on the job, aÂ MarketplaceÂ investigation has found their eligibility for work-related compensation depends on the province they work in and which app they deliver for.
Among three popular food delivery apps in Ontario Â â€” Uber Eats, SkipTheDishes and Foodora â€” only Foodora is paying into the province’s work-related compensation system for its bike couriers.
Marketplace’s investigation into this inconsistency has now led the Workplace Safety and Insurance Board (WSIB) to launch a review.
“I would like to feel secure when I’m doing this job. I would like to feel that if something happened, I have a backup that I can use,” said one food courier, who delivers forÂ UberÂ Eats.
He is one of 15 couriers thatÂ MarketplaceÂ spoke to during its investigation into three popular food deliveryÂ apps. Juan was one of several that had been hurt on the job.
While on his way to make a delivery, Juan was left with broken bones and bruises after crashing into the door of a vehicle opened suddenly by a passenger. He had no financial compensation to turn to as he was forced to take time away from his bike.
“After I realized I was not going to have enough money to pay all my bills, I was really stressed,” he said. “I didn’t have enough money to pay my food, to save money for everything. I even [had] to ask for money from my dad.”Â
First published at http://yourlegalrights.on.ca/news/workers-comp-injured-food-delivery-couriers-depends-app-they-serve