Canada has announced that it will be mandatory for all travellers to Canada to use the ArriveCAN app as part of efforts to help contain the spread of the coronavirus. Starting November 21, air travellers whose final destination is Canada must submit their information through ArriveCAN before boarding. This includes travel and contact information, quarantine plan (unless they are exempt), and a COVID-19 symptom self-assessment.
submit your information before you board your flight to Canada
be ready to show your ArriveCAN receipt when seeking entry into Canada
a border services officer will verify that you have submitted your information digitally
If you don’t submit your information through ArriveCAN, you may:
face additional delays at the border for public health questioning
be subject to enforcement action, which can range from verbal warnings to $1,000 fines
Exceptions to mandatory digital submission
There are 2 exceptions to mandatory digital submission:
travellers who are in transit and whose final destination isn’t Canada aren’t required to submit their information via ArriveCAN
in the event of an ArriveCAN system outage, travellers will be allowed to fill out the paper form when they arrive in Canada
Travellers entering Canada by land or sea
If you’re travelling to Canada by land or sea, you’re strongly encouraged to submit your travel information through ArriveCAN app. This will speed up processing at the border and limit points of contact.
Show your ArriveCAN receipt to the border services officer.
Requirements for all travellers after they’ve entered Canada
As of November 21, 2020, all travellers, whether they travel by air, land or sea, must provide information after their entry into Canada.
You must use ArriveCAN app or call 1-833-641-0343 to:
confirm that you’ve arrived at the address you provided for your quarantine or isolation location within 48 hours of your entry into Canada
complete daily COVID-19 symptom self-assessments during your quarantine period