I wouldn’t sweat program support at this point, hawk39 had it reflect “in processing” on the tool and then called and found out later that it went to program support on that date.
AOR means someone opened the application and considered it complete from a document perspective.
Once it goes “in processing” then that means someone is going down this checklist. If you were Canadian and your daughter born outside Canada from Feb 15 1977 to present, the checklist is 3(1)(b) (section “before C-37” if she was born before 16 April 2009, and “After C-37” if born April 17 2009 or later). If you follow the questions asked on the checklist and you get all the way through the end of Section 4 without hitting a prompt that says “refer to program support”, then most likely your application will not be sent to program support.
If any of the answers go to “refer file to program support”…then you can expect that to happen.
I think the relaxed eligibility for citizenship (via naturalization) in general has probably just increased the case load for the case centers, and that has probably slowed down other types of applications (like proof of citizenship).
Yes. This is how it reads. I would note per the link to the tool that the tool is updated in batch daily, so it’s common to not see updates appear until the next day (example: The “started processing your application on August 25th” line showed up when I checked the status tool on August 26th).
We received your application for a citizenship certificate (proof of Canadian citizenship) on July 7, 2017.
We sent you correspondence acknowledging receipt of your application(s) on July 26, 2017.
We started processing your application on August 25, 2017.
We sent your citizenship certificate on August 30, 2017 to: 123 Main Street, Anytown, New york, United States of America, 12345-5678. If your certificate was sent to a Canadian embassy, high commission or consulate, you will be contacted when it arrives. Mailing times will vary by region and could take up to four months. If we have sent your certificate to the wrong address, please contact us.â€‹
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