Immigration and Citizenship

How To Reopen Your Applications Once Cancelled by CIC With Reason Incomplete

CIC requires you to submit a complete application up front unless it is beyond an applicant’s control. Do not create a EE profile if you are not prepared to submit a complete application.

Requirement to submit a complete e-application
In Express Entry, applicants are required to submit a complete electronic application for permanent residence (e-APR) within 60 calendar days of being issued an Invitation to Apply (ITA). The application and all supporting documents must be submitted electronically, through the applicant’s MyCIC account.

Applications are assessed for completeness upfront. An application found to be incomplete should be rejected [R10] and fees should be refunded to the applicant.

Applicants must undergo upfront medical examinations and submit all required police certificates (PCs) as part of their complete application. In exceptional circumstances, processing offices may be flexible in accommodating these requirements where delays occur outside the control of applicants. See the document checklist below for details.

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