Thousands of Torontonians have signed up for the cityâ€™sÂ new discounted transit pass for low-income riders. But four months after the Fair Pass program launched, only about half of the cards are actually in use, which has advocates questioning whether the program is presenting too many hurdles for those in need.
The Fair Pass programÂ began in April. Under its first phase, people who receive Ontario Works or Ontario Disability Support Program payments but arenâ€™t receiving a monthly transportation allowance of $100 or more are eligible for the concession. It’s expected to cost the city $4.6 million this year.
At sign-up clinics the organization held this spring, potential clients identified financial and technical challenges to using the pass, said Sharon Anderson, a member of the transit advocacy group Fair Fare Coalition.
“They’re not making it easy to actually use,” Anderson said.Â
The concession, which is administered and paid for by the city, not the TTC, is preprogrammed onto a Presto fare card, which participants can then load money onto.
First published at http://yourlegalrights.on.ca/news/half-new-discount-ttc-passes-low-income-residents-are-going-unused