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  • Collection Agencies – Know the Law!

    A collection agency called me. Do I have to talk to them? If a collection agency contacts you, don’t ignore them. If you ignore them, serious things can happen. For example, your credit rating could drop and you might get sued in court. You can…

  • Buying Used Car – Dealer Sale

    I want to buy a car from a used car dealer. What do I need to know? Used car dealers must be registered with the Ontario Motor Vehicle Industry Council (OMVIC). When you buy from a registered dealer, you are…

  • Buying Used Car – Private Sale

    I want to buy a car from the man down the street. What do I need to think about? Buying a car from a private seller can be more risky than buying from a registered used car dealer. There are no consumer…

  • Door To Door Sales

    What can I buy from a door-to-door salesperson? Ontario’s Consumer Protection Act(link is external) has rules that can protect you when you buy products and services from a door-to-door salesperson that cost more than $50 before taxes. A door-to-door salesperson is someone who comes…

  • How To Make a Consumer Complaint to Government

    You can complain to the Ministry of Government and Consumer Services(link is external) if any of the following kinds companies have not followed the rules: door-to-door seller consumer reporting agency credit repair company debt settlement company payday loan company collection agency The Ministry…